Testimonials

Read our customer testimonials

...you guys are wonderful 🙂

The computer is working amazingly!!! Thank you so much, you guys are wonderful 🙂

Sally-Ann Deane
Bruin Builders

Kind, patient and tolerant

We just wanted to take this opportunity to thank you for all the assistance
and support you provided to get us back up and operating!

Not only was Lachlan prompt and professional in his dealings with us, he was
also so kind, patient and tolerant - it made our catastrophic situation just
that bit more bearable!

Thanks again for all your assistance and support. We would be grateful to
keep your number (if you have no objections) and contact you in the future
if we encounter any difficulties (fingers crossed that won't be necessary!).

Your invoice has been paid this morning. We greatly appreciate your
concessions with the account.

Kind Regards
Garry & Jo-Anne Cooper

Garry & Jo-Anne Cooper

Without hesitation, I would recommend Mac Smart

Alexandra Ponting

Mac Smart have provided service and support to our small business for the last 2+ years.
Both myself and my staff have limited IT experience. Steve and his company have been the first IT gurus to not treat us like dummies, and are always very patient with our endless and very basic queries.
After moving our email, calendars and contacts to Google Apps, they were able to bring all our devices into sync with all the services, share calendars & contacts with each other and generally make our day to day IT life so much simpler.
They are friendly, relatable & always available in good time when required, willing to do, advise and show us how to use the technology.
Without hesitation, I would recommend Mac Smart to any person looking for exceptional IT support.

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Alexandra Ponting | Owner, Interior Designer
AP Design House

My On-Demand IT Department

Like most businesses in this fast moving ever changing world, we rely heavily on our IT systems to function efficiently in managing our off-shore business teams and processes to provide a level of service to our Australian clients.

When it comes to IT, we just want things to work and when they don't I personally find it extremely distracting and frustrating. It is great to know I can rely on the team at Mac Smart to troubleshoot anything that comes up in a fast and efficient manner.

It was great to have the Mac Smart team on hand when we transitioned from a PC based system to a Mac based system with their wealth of knowledge and experience with Apple products.

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Jason Moore | Managing Director
Boston West

Prompt, professional, knowledgeable

Mac Smart looks after all our IT needs at Skypanel. They are always available to resolve our emergency problems and respond rapidly to our non-urgent needs. I found Mac Smart to have excellent knowledge and if problems cannot be solved immediately, they always call back in a timely manner with a resolution. Smart, friendly, prompt and trustworthy is how I would explain the Mac Smart service.

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Dan Farrell | Business Manager
Skypanel (Aust) Pty Ltd

Awesome service, support & assistance

As a small business operator, albeit one with an office full of networked iMacs and MacBooks, I have found that Mac Smart has become an important part of our business support network. They have always been prompt, helpful, caring and technically savvy, and I have become fully confident in leaving the on-site & off-site management of our IT completely to them. I would recommend Mac Smart to any Mac-based small business operators requiring personalised IT system support.

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Paul Glover | Director
Enlightened Consultants

Full company IT medical administered with no pain whatsoever

Carl Peters

Mac Smart helped us move our Mac based office systems on to an OS X server system and upgraded email services (Google Apps) with no interruption at all to our day to day business. Any minor issues after the event were taken care of off site and we were barely aware there had been a problem.
Great work and thanks very much.

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Very competent and patient

I was very pleased with Mac Smart because I had put myself into a bit of a situation regarding the computer and they were able to fix everything. They then organised the required information about the computer so that I knew exactly where to find it in case I needed it in the future.

Susan McDonald

Great service, very approachable and always follows up as agreed

The guys at Mac Smart are really friendly and patient and know how to make things easier for me. I am very inexperience regarding IT issues and I have a medical condition that slow's me down and stops me from quickly dealing with changed computers/programs etc. Mac Smart have been available and responded within a short period of time if I had any questions. I would certainly recommend Mac Smart to other friends as well.

Marion Thompson

Great Service

Thank you Mac Smart for the fast turn around when my hard drive died. You made it a simple and easy transition from near disaster to normal again.
Thank you

Michael Quin-Conroy

Immediate action and no BS approach

Bob Andersen

As an active property development company our computer system is the lifeblood of our organisation. When we need help we need it yesterday. I love the immediate action and no BS approach Steve and the Mac Smart team deliver.

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Bob Andersen | Managing Director
Positive Property Strategies

Great service, naaa, make it awesome!!!

Mac Smart managed to save all my data when my Mac perished, they are geniuses and I will go to them every time I need IT help.

Bob Neubauer | Contracts Manager
Graystone

Brilliant… everything is now sorted with our computers!

Peta O'Neill

I feel so lucky to have found Steve at Mac Smart and have him work his magic with our computers. Everything was getting all too complicated and time was being spent on issues from our [original] setup. Thankfully it is all sorted now and we can carry on working … much more efficiently!

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Peta O'Neill | Director
Love Mae

Fast, Honest, Reliable

Our company started a Design and Digital Content department which required iMac, MacBook Pro and a Mac Server hardware to run alongside our current Windows-based infrastructure. Steve from Mac Smart came highly recommended so I called him up and he came out and delivered a solution that met our limited budget but also seamlessly integrated the Mac environment into our Corporate network. I have always found Steve to be reliable, efficient and more importantly very knowledgeable at finding solutions and offering suggestions.

I would definitely have no trouble in recommending Steve and Mac Smart to anybody.

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Ben McGahan | Technology Manager
Queensland Rugby Union

I only wish all of my IT experiences were this easy and simple...

Steve and Mac Smart are one of the best IT firms I have dealt with. Making hard issues easy for the non-IT type, understanding what our family needs and delivering an efficient, quick and easy solution. I only wish all of my IT experiences were this easy and simple. Great Job.

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Gareth Horton | Managing Director
The RH Group

Valuable “behind the scenes” asset to our business

Trying to find someone who specialises in Mac issues was not easy but our search paid off - Steve and his team are now a valuable “behind the scenes” asset to our business. Over the last 12 months Steve has set up all our new computers, a network, provides ongoing management of the network (including off site backups) as well as managing all our email addresses. On top of knowing what they're doing, they're efficient and easy to deal with, I do not hesitate to recommend the services of Mac Smart.

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Jenny Marsh | Director
atm2go

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