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Apple Technical Support Pricing
Remote support
$130/hr charged in increments of 15 min
Onsite support
$130/hr charged in increments of 15 min, minimum 1 hr
Onsite support incurs a callout fee of $70 for sites in Brisbane, the Gold Coast & beyond. Additional fees may apply for remote locations. Any parking fees (not fines) are also passed on to customer.
All prices above are excluding GST
Prompt, professional, knowledgeable
Mac Smart looks after all our IT needs at Skypanel. They are always available to resolve our emergency problems and respond rapidly to our non-urgent needs. I found Mac Smart to have excellent knowledge and if problems cannot be solved immediately, they always call back in a timely manner with a resolution. Smart, friendly, prompt and trustworthy is how I would explain the Mac Smart service.
