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Apple Technical Support Pricing
Remote support
$130/hr charged in increments of 15 min
Onsite support
$130/hr charged in increments of 15 min, minimum 1 hr
Onsite support incurs a callout fee of $70 for sites in Brisbane, the Gold Coast & beyond. Additional fees may apply for remote locations. Any parking fees (not fines) are also passed on to customer.
All prices above are excluding GST
Very knowledgable about Apple Macs and iPhones and their operating systems
Very knowledgable about Apple Macs and iPhones and their operating systems. I bought a new MacBook Air through Mac Smart for my wife and they set it up for us transferring data, photos and email from her old Microsoft Windows computer. I am a longtime MacBook Pro owner and I thought I was more or less on top of all things MacOS, but I soon realised I had a lot to learn from them. They also sorted out issues we were having with our iPhones. We are very satisfied customers.
