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Apple Technical Support Pricing
Remote support
$120/hr charged in increments of 15 min
Onsite support
$120/hr charged in increments of 15 min, minimum 1 hr
Onsite support incurs a callout fee of $60 for sites within a 20km radius of the Brisbane CBD. Over 20km incurs an additional fee of $1.50 per km. Any parking fees (not fines) are also passed on to customer.
All prices above are excluding GST
Valuable “behind the scenes” asset to our business
Trying to find someone who specialises in Mac issues was not easy but our search paid off - Steve and his team are now a valuable “behind the scenes” asset to our business. Over the last 12 months Steve has set up all our new computers, a network, provides ongoing management of the network (including off site backups) as well as managing all our email addresses. On top of knowing what they're doing, they're efficient and easy to deal with, I do not hesitate to recommend the services of Mac Smart.
