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High quality Apple IT support
Mac computers
Apple Mac Technical Support in Brisbane and the Gold Coast is our specialty. Whether you’ve got a MacBook, Mac Mini, iMac, a Mac Studio or a Mac Pro Server, we can deal with them all. We provide Apple IT support services for small and large residential and business needs.
Mac Smart’s team are certified, experienced, efficient and friendly. We are all great communicators so you can understand what the problem is and what we are doing. You won’t get patronising looks or comments from our technicians. We recognise that you may not understand what’s going on, and that’s OK, we’re here to help.
We can upgrade your old Mac and bring it back to running like a new one, for a fraction of the cost. Find out more here.
Experienced Mac IT services:
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- Mac IT support, maintenance & troubleshooting
- Mac computer installations
- Mac server installation & maintenance
- Upgrades to older Macs (RAM and Solid State Drives (SSD))
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- Networking installations, VPN configuration, troubleshooting, resource sharing & wireless
- Mobile device fleet management
- Backups, data redundancy & recovery
- Domain hosting, mail, and internet based support
- Windows services & integration
- Virtual machine implementation and troubleshooting
- Imaging and re-imaging SOE (Standard Operating Environment) deployments
- Ensuring your entire fleet of computers is running the same Operating System (OS) and the same version of apps ensures easier and more reliable support
- Have all the computers running exactly the same apps and info as everyone else in the office
- Desktop Management
- Efficiently and almost invisibly keep all the computers up-to-date with software upgrades and security patches, without pulling all the computers in for a day of work
When it comes to Apple Mac IT support, choose Mac Smart. Call us or send us a message online.
Mobile Devices
From syncing to sharing, connecting and collaborating, Mac Smart knows how to make your mobile devices work for you. Live life without the frustration of expecting a photo, an email, or a document to be on your phone when you leave the computer, only to find it didn’t sync. Let us sort out the boring, tedious details of setting up all your devices so that they all contain the information you need and want anytime, without you putting too much thought into it.
Microsoft Windows Support
Windows is an inevitable part of so many businesses, and we don’t discriminate! We have years of experience and qualifications with the Windows environment also. Whether you’ve got one PC sitting in a room to run that Windows only app, or your office is full of them, we can support them.
Other Services
We can help you with many other IT issues that you may be facing, such as:
- Cloud computing
- Google Workspace
- Microsoft 365
- Amazon Web Services (AWS)
- Dropbox, Google Drive, OneDrive and other cloud storage systems
- Virtual servers of other varieties, e.g. Windows & Linux
- Printer support… Installation, configuration and support
- Network installation, configuration, optimisation and maintenance
- WiFi optimisation
- VPN set up, configuration and troubleshooting
- MDM – Mobile Device Management (for managing many devices)
- Backups, Data redundancy & Disaster Recovery Procedures
- Domain hosting, mail, and internet based support
So was when it comes to pretty much any IT support, if there’s an Apple computer somewhere, we want to help. Call us or send us a message online.
My On-Demand IT Department
Like most businesses in this fast moving ever changing world, we rely heavily on our IT systems to function efficiently in managing our off-shore business teams and processes to provide a level of service to our Australian clients.
When it comes to IT, we just want things to work and when they don't I personally find it extremely distracting and frustrating. It is great to know I can rely on the team at Mac Smart to troubleshoot anything that comes up in a fast and efficient manner.
It was great to have the Mac Smart team on hand when we transitioned from a PC based system to a Mac based system with their wealth of knowledge and experience with Apple products.
