May 8 2014
iPad 3 Help and Technical Support: Common Issues
Apple’s line of iPad products continues to lead the tablet market. Over 100 million iPads have been sold worldwide, and the iPad 3 represents a large share of those sales. Although the success of the iPad 3 and other iPad products is very impressive, Apple’s iPad 3 does have its flaws and potential problems. Mac Smart can help you with any issues that may arise with your iPad 3, but if you’d like to try your luck first, here are some common issues that we see.
iTunes Recognition for the iPad
To gain access to all of your media, your iPad 3 should easily sync with your iTunes library. In some cases, iTunes doesn’t seem to recognise the user’s iPad. This means that the user cannot access any of the media in the iTunes library. If you think you may have this problem, there are a few tricks that might help solve it.
First, look at your iPad 3 battery meter when you plug it into the computer. A lightning bolt or a “Not Charging” icon should appear. If neither of these appear, try another port or another cable. Also, make sure that you are running the latest version of Apple iTunes. Click “Check for Updates” on the help or iTunes tab. You can also try turning both your computer and your iPad 3 off before trying again. If all else fails, unplug your iPad 3 and uninstall your iTunes program. Then, reinstall the program and plug the iPad 3 in again.
Wi-Fi Connectivity for the iPad 3
Many users have found that connecting to Wi-Fi on the iPad 3 can be difficult at times. If you are having trouble connecting, move closer to the router before you try anything else. Sometimes the router signal is simply too weak to travel as far as you thought. Also check your “Settings” menu to ensure that your Wi-Fi is turned on.
If neither of the first simple steps fix your problem, turn your iPad 3 off and restart. You can also restart your router. You can also prompt your iPad 3 to erase the network by selecting the network name in the “Settings” menu and choosing “forget.” Restart your iPad, reconnect to your network and input the necessary information again. It is also important to ensure that you have the latest iOS software and that your router is working properly.
In some cases, users struggle to get their new apps to sync to their iPad 3s. Sometimes the apps simply refuse to download, and this can be very frustrating. If you have this problem, check your memory usage first. You can do this by going to “Settings” then “General” then “Usage.” If your space is running low, you may need to delete another app or some songs before the new app can sync.
Also, makes sure that you don’t have restrictions set on apps. Do this by selecting “Settings” then “General” then “Restrictions.” Restrictions can stop you from downloading apps. Also, as always, check to ensure that you have the latest software version available. If these don’t solve your problem, just give Mac Smart a call. We’d be happy to help!
An iPad 3 is a significant investment that can be great for entertainment, relaxation and productivity; however, technical issues can block you from getting the most out of your iPad 3. The professionals at Mac Smart understand your needs and strive to keep your iPad 3 running at optimal performance. Just email or call us with any questions!
Call us on 1300 622 762